Terms of service

 

Terms of Service

Last updated: 22 October 2026

Welcome to After Hours.

These Terms of Service govern your use of shopafterhoursclothing.com and any purchases made through our online store.

Throughout these Terms, “After Hours”, “we”, “us” and “our” refer to the business operating shopafterhoursclothing.com. “You” and “your” refer to visitors, customers and users of our website.

By accessing our website or placing an order with us, you agree to these Terms of Service.

Nothing in these Terms excludes, restricts or modifies any rights or remedies you may have under the Australian Consumer Law or any other rights that cannot lawfully be excluded.

1. Our Store

After Hours sells graphic apparel, lounge and sleepwear featuring playful, cheeky and sometimes mature humour.

Some products may contain suggestive wording or themes. Product images and descriptions are provided so customers can make an informed decision before purchasing.

Our online store is hosted by Shopify, which provides the e-commerce platform through which we offer our products.

2. Products and Product Information

We make reasonable efforts to ensure product descriptions, sizing information, colours, images and other information displayed on our website are accurate.

However, colours may appear slightly different depending on your device, display settings, lighting and manufacturing or printing variations.

Because many of our products are produced to order, minor variations in print placement, colour or appearance may occur.

These reasonable production variations do not affect any rights you may have where a product fails to meet a consumer guarantee under Australian Consumer Law.

3. Pricing

Prices are displayed in the currency shown on our website or at checkout.

Shipping costs, taxes, duties or other applicable charges will be displayed where relevant before you complete your purchase.

We may change product prices from time to time. Any price change will not affect an order that has already been accepted by us.

Promotional prices, discount codes and offers may be subject to additional conditions displayed with the promotion.

4. Orders

Submitting an order does not necessarily mean that we have accepted it.

After receiving your order, we may need to verify:

  • payment
  • product availability
  • delivery information
  • suspected fraud or unauthorised activity
  • errors in pricing or product information

If we cannot fulfil an order, we will contact you and refund any amount already paid for the affected item or order.

We reserve the right to limit or cancel orders where reasonably necessary, including where we reasonably believe an order is fraudulent, made in error, intended for unauthorised resale, or cannot be fulfilled.

5. Payment

Payment must be made using one of the payment methods available at checkout.

Payment processing may be provided by third-party payment providers such as Shopify Payments, Shop Pay, PayPal, Google Pay or other providers made available through our checkout.

We do not directly store your full payment card details.

By submitting payment information, you confirm that you are authorised to use the selected payment method.

6. Production and Fulfilment

Some After Hours products are made to order and may be produced or shipped by third-party production and fulfilment partners.

Using a third-party fulfilment provider does not change your relationship with After Hours as the seller and does not limit any consumer rights available to you.

Production times may be additional to delivery times.

7. Shipping and Delivery

Shipping availability, costs and estimated delivery times are described in our Shipping Policy and, where applicable, at checkout.

Delivery estimates are estimates rather than guaranteed delivery dates unless we expressly state otherwise.

Delivery may occasionally be affected by circumstances outside our reasonable control, such as carrier delays, customs processing, severe weather or incorrect delivery information supplied by the customer.

If there is a significant issue with your delivery, please contact us at sjcollectiveau@gmail.com.

Your rights under Australian Consumer Law remain unaffected.

8. Incorrect Delivery Information

Customers are responsible for providing accurate delivery information when placing an order.

If you realise that you have entered an incorrect address, contact us as soon as possible.

We will try to update the address before fulfilment begins, but we cannot guarantee that changes can be made once an order has entered production or been dispatched.

Additional delivery costs arising from an incorrect address may be payable by the customer where permitted by law.

9. Returns, Exchanges and Refunds

Returns and refunds are governed by our Returns & Refunds Policy.

Our voluntary change-of-mind policy operates in addition to your rights under Australian Consumer Law.

Nothing in our Returns & Refunds Policy or these Terms is intended to exclude your rights in relation to faulty, damaged, unsafe, incorrectly described or otherwise non-compliant goods.

10. Australian Consumer Law

Our products come with guarantees that cannot be excluded under the Australian Consumer Law.

Products must, among other things, be of acceptable quality, match their description and be fit for any disclosed purpose.

If a product fails to meet an applicable consumer guarantee, you may be entitled to a remedy such as a repair, replacement, refund or compensation depending on the circumstances. 

Nothing in these Terms limits those rights.

11. Promotions and Discount Codes

From time to time we may offer sales, promotional discounts or discount codes.

Unless otherwise stated:

  • discount codes cannot be exchanged for cash
  • only one discount code may be used per order
  • discounts cannot be applied retrospectively to completed orders
  • promotions may have stated start and end dates
  • eligibility requirements may apply

We may withdraw or correct a promotion where there has been a genuine error, technical malfunction or misuse.

12. Intellectual Property

Unless otherwise stated, the content on this website — including After Hours branding, logos, original artwork, product graphics, photographs, text, website design and other creative materials — is owned by or licensed to After Hours.

You may view and use our website for personal, non-commercial purposes.

You must not reproduce, copy, distribute, sell, modify or commercially exploit our content without our prior written permission, except where permitted by law.

13. Customer Content and Reviews

If you voluntarily submit a review, photograph, testimonial or other content to us, you confirm that:

  • the content is yours or you have permission to share it
  • it does not infringe another person's rights
  • it is not unlawful, fraudulent or malicious

We will not use customer photographs in advertising or marketing outside the context in which they were submitted without any additional permission required by applicable law.

14. Acceptable Use

You must not use our website to:

  • engage in fraudulent or unlawful activity
  • interfere with the security or operation of the website
  • transmit malicious code
  • attempt to gain unauthorised access to systems or accounts
  • impersonate another person
  • scrape or exploit the website in a way that materially disrupts its operation
  • infringe intellectual property or other legal rights

We may restrict access where reasonably necessary to protect our website, customers or business.

15. Third-Party Services and Links

Our website may contain links to or integrations with third-party services.

These services may have their own terms and privacy policies.

We are not responsible for the independent content or practices of third-party websites that we do not control.

16. Website Availability and Errors

We aim to keep the website accurate and available, but we do not guarantee uninterrupted access at all times.

Occasionally there may be:

  • technical errors
  • temporary outages
  • incorrect product information
  • typographical errors
  • inventory discrepancies

Where an error affects an order you have placed, we will take reasonable steps to contact you and resolve the issue.

17. Liability

To the maximum extent permitted by law, After Hours is not responsible for losses that were not reasonably foreseeable or that result from misuse of our website or products.

However, nothing in these Terms excludes or limits any liability, guarantee, right or remedy that cannot legally be excluded or limited, including rights under Australian Consumer Law.

18. Privacy

Our collection and handling of personal information is described in our Privacy Policy.

By using our website, you acknowledge that information may be processed as necessary to operate the store, process payments, fulfil orders and provide customer support.

19. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, website or legal obligations.

The current version will be published on this page with the updated date.

Changes will apply prospectively and will not remove rights that have already arisen under an existing order.

20. Governing Law

These Terms are governed by the laws applicable in New South Wales, Australia, subject to any mandatory consumer protection laws that apply to you.

Nothing in this section prevents a consumer from exercising any rights available under applicable consumer law.

21. Contact

If you have questions about these Terms or an order, contact us:

After Hours
Website: shopafterhoursclothing.com
Email: sjcollective@gmail.com